Frequently Asked Questions

Currently, we are operating 3 locations within the city of San Francisco:

• Golden Gate Park: behind the Music Concourse between The California Academy of Science and de Young Museum.

• Golden Gate Park: Eastern entrance at corner of Haight & Stanyan near Waller Street Skatepark and Alvord Lake Bridge.

• Marina Green: At 2 Marina Boulevard Fort Mason Center on the Marina Green.

Opening days and hours are constantly updated on the homepage, in conjunction with season, weather & daylight hours.

You can pick-up the bikes from either of our three city-wide locations. Two in Golden Gate Park, and one at Fort Mason, on the San Francisco waterfront.

Hit the “Book Now” button and it will take you to all the bike and surrey rentals we offer! For special, larger groups, please contact us directly.

You can pick-up the bikes from any of our 3 city-wide locations. Two in Golden Gate Park, and one at Fort Mason, on the waterfront.

With our one-way drop program riders can easily explore one neighborhood and drop off at another, for a fee. We also offer a drop-off in Sausalito for a fee (depending on availability). Kindly inquire with our rental attendants for more information about one-way drops and fees at the start of your rental.

We have a fleet of 100s of bikes, including city and electric bikes, kids equipment, and tandems. Most have either a two hour or a day long rental rate to choose from. 

Parkwide is the only San Francisco company to also feature 2 or 4- person Surreys. Surreys operate differently than a regular bike and are perfect for Parkwide’s locations, exclusively held within SF Park spaces (Golden Gate Park and the Marina waterfront). Surreys rent for one hour at a time for rides on our pre-established routes.

We are very family friendly! We provide equipment for all ages 6 months and older!

• Child Seats: Recommended 6 months of age or older, until about 3 – 4 years old – 40 to 50 pounds (18 to 22 kg)
• Trailers: Up to 100lbs; recommended max 80lbs (36 kg)
• Tag-Alongs: Up to kids about 4 to 6 years old
• Kids bikes 20′ & 24″: Up to 6 to 9 years old
• City Bikes: 10 years of age and older (depending on height)
• Electric Bikes: 13 years of age and older. Electric Bike riders must be 5’1 or taller.
• Surreys can be enjoyed by groups of all ages

All riders are required to sign a liability waiver (parents or guardian sign for ages under 18). If you book online you will be sent an electronic waiver to complete in advance, if you do not have a reservation then you will complete the waiver when you check in for your rental.

• Cancellations made outside of 48 hours are refundable
• Cancellations made within 48 hours of reservation are charged a $20 administration fee. 
• Same Day Cancellations + no shows are charged in full, and non-refundable.
• If a reservation date is changed from its original date, the changed reservation no longer qualifies for cancellations/ refunds